Consumer satisfaction
Resource Information
The concept Consumer satisfaction represents the subject, aboutness, idea or notion of resources found in Indiana State Library.
The Resource
Consumer satisfaction
Resource Information
The concept Consumer satisfaction represents the subject, aboutness, idea or notion of resources found in Indiana State Library.
- Label
- Consumer satisfaction
- Authority link
- (EG-IN)1298895
30 Items that share the Concept Consumer satisfaction
Context
Context of Consumer satisfactionSubject of
- 20 training workshops for customer service
- Beyond customer satisfaction to customer loyalty : the key to greater profitability
- Bringing TQM on the QT to your organization, or, How to implement total quality management without shoving it down your employees' throats! / Hedy Gruenebaum Abromovitz and Les Abromovitz
- Consumer boycotts : effecting change through the marketplace and the media
- Creating customer satisfaction
- Customer and market-driven quality management
- Customer chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't
- Customer is king : how to exceed their expectations
- Customer relationship management : new ways of keeping the customer satisfied
- Customer satisfaction : how to maximize, measure, and market your company's "ultimate product"
- Customer service : career success through customer loyalty
- Give 'em the pickle ... and they'll be back! : an absolutely certain way to build your business and live a happier life
- In pursuit of quality : views from the leading edge : a conference report
- Knock your socks off selling
- Know your customer : new approaches to understanding customer value and satisfaction
- Leadership through quality : the way we work
- Maintaining the total quality advantage
- Measuring customer satisfaction
- Measuring customer satisfaction : development and use of questionnaires
- Metamorphosis
- NOAA CO-OPS satisfaction study : final report, summary
- Satisfaction : how every great company listens to the voice of the customer
- Seeking customers
- The 6 imperatives of marketing : lessons from the world's best companies
- The customer delight principle : exceeding customers' expectations for bottom-line success
- The customer is key : gaining an unbeatable advantage through customer satisfaction
- The loyalty effect : the hidden force behind growth, profits, and lasting value
- The quest for quality in services
- The value network : integrating the five critical processes that create customer satisfaction
- Turning lost customers into gold : --and the art of achieving zero defections
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.in.gov/resource/Ph2oxD4Xcxk/" typeof="CategoryCode http://bibfra.me/vocab/lite/Concept"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.in.gov/resource/Ph2oxD4Xcxk/">Consumer satisfaction</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.in.gov/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.in.gov/">Indiana State Library</a></span></span></span></span></div>
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.in.gov/resource/Ph2oxD4Xcxk/" typeof="CategoryCode http://bibfra.me/vocab/lite/Concept"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.in.gov/resource/Ph2oxD4Xcxk/">Consumer satisfaction</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.in.gov/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.in.gov/">Indiana State Library</a></span></span></span></span></div>
