Coverart for item
The Resource Reference and information services in the 21st century : an introduction, Kay Ann Cassell and Uma Hiremath

Reference and information services in the 21st century : an introduction, Kay Ann Cassell and Uma Hiremath

Label
Reference and information services in the 21st century : an introduction
Title
Reference and information services in the 21st century
Title remainder
an introduction
Statement of responsibility
Kay Ann Cassell and Uma Hiremath
Title variation
Reference and information services in the twenty-first century
Creator
Contributor
Subject
Genre
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Cassell, Kay Ann
Dewey number
025.5/24
Illustrations
illustrations
Index
index present
LC call number
Z711
LC item number
.C355 2009
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Hiremath, Uma
http://library.link/vocab/subjectName
  • Reference services (Libraries)
  • Electronic reference services (Libraries)
  • Reference books
  • Electronic reference sources
Target audience
adult
Label
Reference and information services in the 21st century : an introduction, Kay Ann Cassell and Uma Hiremath
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references and indexes
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the Internet as a reference tool -- Reader's advisory work / Mary K. Chelton -- Reference work with children and young adults / Mary K. Chelton -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service
Control code
18326707
Dimensions
23 cm
Edition
2nd ed.
Extent
xvii, 461 pages
Isbn
9781555706722
Isbn Type
(alk. paper)
Lccn
2009023650
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)ocn316058676
Label
Reference and information services in the 21st century : an introduction, Kay Ann Cassell and Uma Hiremath
Publication
Copyright
Bibliography note
Includes bibliographical references and indexes
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the Internet as a reference tool -- Reader's advisory work / Mary K. Chelton -- Reference work with children and young adults / Mary K. Chelton -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service
Control code
18326707
Dimensions
23 cm
Edition
2nd ed.
Extent
xvii, 461 pages
Isbn
9781555706722
Isbn Type
(alk. paper)
Lccn
2009023650
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)ocn316058676

Library Locations

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      39.77004 -86.164015

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