Coverart for item
The Resource Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke

Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke

Label
Knock your socks off answers : solving customer nightmares & soothing nightmare customers
Title
Knock your socks off answers
Title remainder
solving customer nightmares & soothing nightmare customers
Statement of responsibility
Kristin Anderson & Ron Zemke
Creator
Contributor
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Anderson, Kristin
Dewey number
658.8/12
Illustrations
illustrations
Index
no index present
LC call number
HF5415.5
LC item number
.A533 1995
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Zemke, Ron
http://library.link/vocab/subjectName
  • Customer services
  • Consumer complaints
Label
Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 139-140)
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
16735837
Dimensions
23 cm
Extent
xv, 143 pages
Isbn
9780814478844
Isbn Type
(alk. paper)
Lccn
95030884
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)ocm32779223
Label
Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke
Publication
Bibliography note
Includes bibliographical references (pages 139-140)
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
16735837
Dimensions
23 cm
Extent
xv, 143 pages
Isbn
9780814478844
Isbn Type
(alk. paper)
Lccn
95030884
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)ocm32779223

Library Locations

    • Indiana State LibraryBorrow it
      315 W. Ohio St., Indianapolis, IN, 46202, US
      39.77004 -86.164015

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