The Resource Getting started with evaluation, Peter Hernon, Robert E. Dugan, and Joseph R. Matthews
Getting started with evaluation, Peter Hernon, Robert E. Dugan, and Joseph R. Matthews
Resource Information
The item Getting started with evaluation, Peter Hernon, Robert E. Dugan, and Joseph R. Matthews represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Indiana State Library.This item is available to borrow from 1 library branch.
Resource Information
The item Getting started with evaluation, Peter Hernon, Robert E. Dugan, and Joseph R. Matthews represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Indiana State Library.
This item is available to borrow from 1 library branch.
- Summary
- This workbook for managers at academic and public libraries presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure. It also features a detailed list of sources for metrics and concrete examples of evaluation in practice
- Language
- eng
- Extent
- x, 242 pages
- Contents
-
- Evaluation
- Evidence-based planning and decision making
- Library metrics
- Internal evaluation for planning and decision making
- External evaluation to inform stakeholders and to guide continuous improvement
- Measuring satisfaction
- Measuring service quality
- Measuring return on investment (ROI)
- Measuring the value of the library and its services
- Using and communicating the results
- Positive organizational change
- Isbn
- 9780838911952
- Label
- Getting started with evaluation
- Title
- Getting started with evaluation
- Statement of responsibility
- Peter Hernon, Robert E. Dugan, and Joseph R. Matthews
- Language
- eng
- Summary
- This workbook for managers at academic and public libraries presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure. It also features a detailed list of sources for metrics and concrete examples of evaluation in practice
- Cataloging source
- DLC
- http://library.link/vocab/creatorName
- Hernon, Peter
- Dewey number
- 027.0029
- Illustrations
-
- illustrations
- forms
- Index
- index present
- LC call number
- Z678.85
- LC item number
- .H473 2014
- Literary form
- non fiction
- Nature of contents
- bibliography
- http://library.link/vocab/relatedWorkOrContributorDate
- 1952-
- http://library.link/vocab/relatedWorkOrContributorName
-
- Dugan, Robert E.
- Matthews, Joseph R
- http://library.link/vocab/subjectName
-
- Libraries
- Public services (Libraries)
- Library administration
- Library statistics
- Libraries
- Target audience
- adult
- Label
- Getting started with evaluation, Peter Hernon, Robert E. Dugan, and Joseph R. Matthews
- Bibliography note
-
- "Selected readings": pages 229-232
- Includes bibliographical references and index
- Carrier category
- volume
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type MARC source
- rdacontent
- Contents
- Evaluation -- Evidence-based planning and decision making -- Library metrics -- Internal evaluation for planning and decision making -- External evaluation to inform stakeholders and to guide continuous improvement -- Measuring satisfaction -- Measuring service quality -- Measuring return on investment (ROI) -- Measuring the value of the library and its services -- Using and communicating the results -- Positive organizational change
- Control code
- 20157867
- Dimensions
- 23 cm
- Extent
- x, 242 pages
- Isbn
- 9780838911952
- Isbn Type
- (pbk. : alk. paper)
- Lccn
- 2013017137
- Media category
- unmediated
- Media MARC source
- rdamedia
- Other physical details
- illustrations, forms
- System control number
-
- (OCoLC)ocn845084848
- (OCoLC)845084848
- Label
- Getting started with evaluation, Peter Hernon, Robert E. Dugan, and Joseph R. Matthews
- Bibliography note
-
- "Selected readings": pages 229-232
- Includes bibliographical references and index
- Carrier category
- volume
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type MARC source
- rdacontent
- Contents
- Evaluation -- Evidence-based planning and decision making -- Library metrics -- Internal evaluation for planning and decision making -- External evaluation to inform stakeholders and to guide continuous improvement -- Measuring satisfaction -- Measuring service quality -- Measuring return on investment (ROI) -- Measuring the value of the library and its services -- Using and communicating the results -- Positive organizational change
- Control code
- 20157867
- Dimensions
- 23 cm
- Extent
- x, 242 pages
- Isbn
- 9780838911952
- Isbn Type
- (pbk. : alk. paper)
- Lccn
- 2013017137
- Media category
- unmediated
- Media MARC source
- rdamedia
- Other physical details
- illustrations, forms
- System control number
-
- (OCoLC)ocn845084848
- (OCoLC)845084848
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.in.gov/portal/Getting-started-with-evaluation-Peter-Hernon/7cIAStM51vk/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.in.gov/portal/Getting-started-with-evaluation-Peter-Hernon/7cIAStM51vk/">Getting started with evaluation, Peter Hernon, Robert E. Dugan, and Joseph R. Matthews</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.in.gov/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.in.gov/">Indiana State Library</a></span></span></span></span></div>
