Coverart for item
The Resource Customer satisfaction : how to maximize, measure, and market your company's "ultimate product", Mack Hanan, Peter Karp

Customer satisfaction : how to maximize, measure, and market your company's "ultimate product", Mack Hanan, Peter Karp

Label
Customer satisfaction : how to maximize, measure, and market your company's "ultimate product"
Title
Customer satisfaction
Title remainder
how to maximize, measure, and market your company's "ultimate product"
Statement of responsibility
Mack Hanan, Peter Karp
Creator
Contributor
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Hanan, Mack
Dewey number
658.8/12
Illustrations
illustrations
Index
index present
LC call number
HF5415.5
LC item number
.H28 1989
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
Karp, Peter
http://library.link/vocab/subjectName
  • Customer services
  • Consumer satisfaction
Label
Customer satisfaction : how to maximize, measure, and market your company's "ultimate product", Mack Hanan, Peter Karp
Instantiates
Publication
Copyright
Note
Includes index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
17141642
Dimensions
24 cm
Extent
xiv, 193 pages
Isbn
9780814459447
Lccn
88048026
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
Label
Customer satisfaction : how to maximize, measure, and market your company's "ultimate product", Mack Hanan, Peter Karp
Publication
Copyright
Note
Includes index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
17141642
Dimensions
24 cm
Extent
xiv, 193 pages
Isbn
9780814459447
Lccn
88048026
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations

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      39.77004 -86.164015

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