Coverart for item
The Resource Beyond customer satisfaction to customer loyalty : the key to greater profitability, Keki R. Bhote

Beyond customer satisfaction to customer loyalty : the key to greater profitability, Keki R. Bhote

Label
Beyond customer satisfaction to customer loyalty : the key to greater profitability
Title
Beyond customer satisfaction to customer loyalty
Title remainder
the key to greater profitability
Statement of responsibility
Keki R. Bhote
Creator
Subject
Language
eng
Member of
Cataloging source
DLC
http://library.link/vocab/creatorDate
1925-2013
http://library.link/vocab/creatorName
Bhote, Keki R.
Dewey number
658.8/12
Illustrations
illustrations
Index
no index present
LC call number
HF5415.5
LC item number
.B486 1996
Literary form
non fiction
Nature of contents
bibliography
Series statement
AMA management briefing
http://library.link/vocab/subjectName
  • Consumer satisfaction
  • Customer services
  • Customer relations
Label
Beyond customer satisfaction to customer loyalty : the key to greater profitability, Keki R. Bhote
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references (pages 146-147)
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
16739722
Dimensions
22 cm.
Extent
x, 148 pages
Isbn
9780814423622
Lccn
96035335
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)ocm35558951
Label
Beyond customer satisfaction to customer loyalty : the key to greater profitability, Keki R. Bhote
Publication
Copyright
Bibliography note
Includes bibliographical references (pages 146-147)
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
16739722
Dimensions
22 cm.
Extent
x, 148 pages
Isbn
9780814423622
Lccn
96035335
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)ocm35558951

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